Privacy Policy
Last Updated: September 20, 2022
Introduction
Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it,
how to manage your privacy controls and your rights in connection with our websites and the related
mobile applications and services (collectively, the “Services”). Please also read our Terms of Service
which sets out the terms governing the Services.
Strong Org Fitness, Inc. (“Strong Org”) is
headquartered in 100 N Howard St. STE R, Spokane, WA 99201 and our Services are provided to you by
Strong Org Fitness, Inc. If you are a resident of the European Economic Area (“EEA”), Strong Org
Fitness, Inc. is the controller of your personal data for the purposes of EEA data protection law.
This
policy was written in English. To the extent a translated version conflicts with the English version,
the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third
party products or services or the practices of companies that we do not own or control, including other
companies you might interact with on or through the Services, which may include companies that we rely
upon as service providers for one or more subsystems of our offerings, applications, and website. Such
companies have their own privacy policies which we have no control over.
Questions or
comments about this Privacy Policy may be submitted by mail to the address below.
Strong Org
Fitness, Inc.
100 N Howard St. STE R
Spokane, WA 99201
Attn: Legal
support@strongorgfitness.com
Information Strong Org Collects
Strong Org collects information about you, including information that directly or indirectly identifies
you, if you or your other members choose to share it with Strong Org. We receive information in a few
different ways, including when you track, complete or upload activities using the Services. Strong Org
also collects information about how you use the Services. There are also several opportunities for you
to share information about yourself, your friends, and your activities with Strong Org.
We collect basic account information
such as your name, email address, date of birth, gender, weight, username and password that helps
secure and provide you with access to our Services.
Profile, activity and use information
is collected about you when you choose to upload a picture, activity (including date, time and
geo-location information as well as your speed and pace and perceived exertion) or post, join a
challenge, add your equipment usage, view others’ activities, or otherwise use the Services.
We
use your contact information so we can respond to your support requests and comments.
Location Information
We collect and process location information
when you sign up for and use the Services. We do not track your device location while you are not
using Strong Org, but in order to provide Strong Org’s core Services, it is necessary for us to track
your device location while you use Strong Org. If you would like to stop the device location tracking,
you may do so at any time by adjusting your device settings.
Content You Share
We gather information from the photos, posts, comments, kudos, ratings, reviews, and other content you share on the Services, including when you participate in partner events or create segments or routes.
Contacts Information
You can choose to add your contacts’ information
by connecting your contacts from your mobile device or social networking accounts to Strong Org. If
you choose to share your contacts with Strong Org, Strong Org will, in accordance with your
instructions, access and store your contacts’ information in order to identify connections and help
you connect with them.
Connected Devices and Apps
Strong Org collects information from devices and apps you connect to Strong Org.
Health Information
Strong Org may collect or infer health information. Certain health information may be inferred from sources such as heart rate or other measurements,
including power, cadence, and weight or other indicators. Before you can upload health information to
Strong Org, you must give your explicit consent to the processing of that health information by Strong
Org. You can withdraw your consent to Strong Org processing your health information at any time by contacting our customer support email
or sending a hard copy request to our corporate office, address provided above. Please be aware and
understand that 1) we reserve the absolute right to request proof of your identity, to prevent misuse
or abuse of your information, 2) should we believe a request is fraudulent and the requestor is
impersonating an individual, we will deny the request accordingly, and 3) we may be compelled by a
court of law to keep and maintain existing information.
Payment Information
When you make a payment on Strong Org, you may provide payment information
such as your payment card or other payment details. We use Payment Card Industry compliant third-party
payment services and we do not store your credit card information.
Third-Party Accounts
Strong Org allows you to sign up and log in to the Services using accounts you create with
third-party products and services, such as Facebook, Google, or Apple (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts, we will collect information that you have
agreed to make available such as your name, email address, profile information and preferences. This
information is collected by the Third-Party Account provider and is provided to Strong Org under their
privacy policies. You can generally control the information that we receive from these sources using
the privacy controls in your Third-Party Account. As mentioned above, the Privacy Policies of such
third parties are different from our own and your data is subject to the policies of such third
parties.
Technical Information and Log Files
We collect information from your browser, computer, or mobile device, which provide us with technical
information when you access or use the Services. This technical information includes device and
network information, cookies, log files and analytics information. Learn more about how we use cookies
and manage your preferences by visiting our Cookies Policy.
The Services use log files. The information stored in those files includes IP addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This
information is used to analyze trends, administer, protect and secure the Services, track member
movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses
may be linked to session IDs, athlete IDs and device identifiers.
Other Information
We may collect information from you through third parties, such as when we collect your feedback through surveys.
We may also collect information about you from other members
such as when they give you kudos or comment on your activities.
How Strong Org Uses Information
Strong Org uses the information we collect and receive for lawful business purposes as described below.
To provide the Services
We use the information we collect and receive to provide the Services, including providing you with
the ability to:
Record your activities and analyze your performance.
For example, to compare your past efforts, analyze your training, and (with your consent) use your
heart rate information to provide you with interesting and useful performance analysis.
Interact with other athletes.
For example, to compete on segments, participate in clubs, challenges, or events, follow other
athletes, and use features that help athletes interact with one another, such as group activities
or flyby.
Manage your training.
For example, to set goals and use your training dashboard.
Explore new places to go.
For example, to discover routes or segments where you can run or ride.
To visualize your activities
in new ways. For example, by creating personal heatmaps or using your training log.
Subject to your privacy controls, your information, including parts of your profile, username, photos,
members you follow and who follow you, clubs you belong to, your activities, the devices you use, and
kudos and comments you give and receive will be shared on Strong Org so that you may be able to
participate in the Services, for example to show your place on a leaderboard. Certain information (e.g.,
your name, and some profile information) is also available to non-members on the web. Your precise
location information, such as where you run or ride, may also be shared on Strong Org or to non-members,
in accordance with your privacy controls.
Certain information (e.g., your name, and some
profile information) may be available to non-members on the web. Your precise location information, such
as where you run or ride, may also be shared on our platform or to non-members in accordance with your
privacy controls.
To customize your experience
We use the information we collect about you, your followers, and your activities to customize your
experience. For example, we may suggest segments, routes, challenges, or clubs that may interest you,
athletes that you may want to follow, or new features that you may want to try. If we know that you like
to run, we may tell you about new running activities or show you sponsored content related to running.
If we see that you run in a certain area, we may suggest a race in that area.
To improve our Services
We also use the information we collect to analyze, develop and improve the Services. To do this, Strong
Org may use third-party analytics providers to gain insights into how our Services are used and to help
us improve the Services.
To communicate with you
We use the information we collect to provide support in response to your requests and comments.
We
may also use the information we collect to market and promote the Services, activities and events on
Strong Org, and other commercial products or services. This includes marketing and push communications,
where you have not opted out of receiving such messages and notifications.
Aggregate Information
We do not sell your personal information. Strong Org may aggregate the information you and others make available in connection with the
Services and post it publicly or share it with third parties. Examples of the type of information we
may aggregate include information about equipment, usage, demographics, routes and performance. Strong
Org may use, sell, license, and share this aggregated information
with third parties for research, business or other purposes such as to improve walking, running or
riding in cities or to help our partners understand more about athletes, including the people who use
their products and services. Please visit your privacy controls if you object to Strong Org using your
information for these purposes.
How Information is Shared
In addition to sharing aggregated data about our members as described above, we also share personal
information in accordance with your preferences, as needed to run our business and provide the Services,
and where required for legal purposes, as set forth below.
Service Providers
We may share your information with third parties who provide services to Strong Org such as supporting,
improving, promoting and securing the Services, processing payments, or fulfilling orders. These service
providers only have access to the information necessary to perform these limited functions on our behalf
and are required to protect and secure your information. We may also engage service providers to collect
information about your use of the Services over time on our behalf, so that we or they may promote
Strong Org or display information that may be relevant to your interests on the Services or other
websites or services.
Publicly Available Information
When you join the Strong Org community, your profile and your activities are set to be viewable by
everyone by default. By providing profile information and joining in activities, you assent to such
being accessible to everyone. Your name and other profile information is viewable by other Strong Org
members and the public and, subject to your privacy controls, additional information and content you
share may also be viewable. For example, your photos and routes may be accessed by other Strong Org
members and non-members or viewable on publicly accessible Strong Org pages or in search engine results.
Third Party Business via API or Other Integrations
We enable you to share your information and content with third party apps, plugins, or websites that
integrate with the Services, as well as with third parties who work with Strong Org to offer an
integrated feature. You can choose to share your profile data and activity data (including private
activities). Information collected by these third parties is subject to their terms and policies. Strong
Org is not responsible for the terms or policies of third parties.
Affiliates and Acquirors of our Business or Assets
We may share your information with affiliates under common control with us, who are required to comply
with the terms of this Privacy Policy with regard to your information. If Strong Org becomes involved in
a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar
transaction, we may share or transfer your information in connection with such transaction.
Legal Requirements
We may preserve and share your information with third parties, including law enforcement, public or
governmental agencies, or private litigants, within or outside your country of residence, if we
determine that such disclosure is allowed by the law or reasonably necessary to comply with the law,
including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may
also retain, preserve or disclose your information if we determine that this is reasonably necessary or
appropriate to prevent any person from death or serious bodily injury, to address issues of national
security or other issues of public importance, to prevent or detect violations of our Terms of Service
or fraud or abuse of Strong Org or its members, or to protect our operations or our property or other
legal rights, including by disclosure to our legal counsel and other consultants and third parties in
connection with actual or potential litigation.
DMCA Notices
We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA)
notifications, which will be forwarded as submitted to us without any deletions.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data we collect.
We employ reasonable protections for your information that are appropriate to its sensitivity. The
Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of
personal information and credit card numbers. Strong Org engages providers that are industry leaders in
online security, including Services verification, to strengthen the security of our Services. The
Services are registered with site identification authorities so that your browser can confirm Strong
Org’s identity before any personal information is sent. In addition, Strong Org’s secure servers protect
this information using advanced firewall technology.
Managing Your Settings
Privacy Controls
Strong Org offers several features and settings to help you manage your privacy and share your
activities. Strong Org provides you the option to make your activities private.
Adjust Notification and Email Preferences
Strong Org offers various ways to manage the notifications you receive. You can choose to stop
receiving certain emails and notifications by indicating your preference either on our website or
within the application, at your discretion. You may also unsubscribe by following the instructions
contained at the bottom of marketing or promotional emails. Any administrative or service-related
emails (an update to this Privacy Policy or our Terms of Service, etc.) generally do not offer an
option to unsubscribe as they are necessary to provide the Services you requested.
Updating Account Information
You may correct, amend or update profile or account information at any time by adjusting that
information in your account settings. If you need further assistance correcting inaccurate
information, please contact Strong Org at support@strongorgfitness.com.
Deleting Information and Accounts and Downloading Your Data
You can delete your account or download your data using our self-service tools. To download your data,
including your activity files, or to request that your account is deleted, please contact Strong Org
at support@strongorgfitness.com. We reserve the absolute right to request proof of identity, which may
include government issued identification and a second verifying proof of ID. If you opt to utilize a
third party to make such requests we reserve the right to contact you directly to ensure such party is
truly acting on your behalf.
After you make a deletion request, we permanently and
irreversibly delete your personal data from our systems, including backups. Once deleted, your data,
including your account, activities and place on leaderboards cannot be reinstated. Following your
deletion of your account, it may take up to 90 days to delete your personal information and system
logs from our systems. Additionally, we may retain information where deletion requests are made to
comply with the law and take other actions permitted by law.
Note that content you have
shared with others, such as photos, or that others have copied may also remain visible after you have
deleted your account or deleted specific information from your own profile. Your public profile may be
displayed in search engine results until the search engine refreshes its cache.
Strong Org
also provides you the option to remove individual activities you have posted without deleting your
account. Once removed, the activities may remain on Strong Org’s systems until you delete your
account.
Please be aware that some information may be retained on our system. This may
include information that has been aggregated and rendered anonymous accordingly, information that we
have been compelled to retain by a legal authority with subject matter jurisdiction over our company,
or information that we have a genuine business need to retain.
Our Legal Bases
Strong Org relies on a number of legal bases to collect, use, share, and otherwise process the
information we have about you for the purposes described in this Privacy Policy, including:
as necessary to provide the Services and fulfill our obligations pursuant to the Terms of Service.
For example, we cannot provide the Services unless we collect and use your location information;
where you have consented to the processing;
where necessary to comply with a legal obligation, a court order, or to exercise and defend legal
claims;
to protect your vital interests, or those of others, such as in the case of emergencies;
where necessary for the purposes of Strong Org’s or a third party’s legitimate interests, such as
our interests in protecting our members, our partners’ interests in collaborating with our members,
and our commercial interests in ensuring the sustainability of the Services.
Transfers
The Services are operated from the United States. If you are located outside of the United States and
choose to use the Services or provide information to us, you acknowledge and understand that your
information will be transferred, processed and stored in the United States, as it is necessary to
provide the Services and perform the Terms of Service. United States privacy laws may not be as
protective as those in your jurisdiction.
Retention of Information
We retain information as long as it is necessary to provide the Services to you and others, subject to
any legal obligations to further retain such information. Information associated with your account
will generally be kept until it is no longer necessary to provide the Services or until your account
is deleted. In addition, you can delete some items of information (e.g., profile information) and you
can remove individual activities from view on the Services without deleting your account. For example,
after you withdraw your consent to Strong Org processing your health-related information, Strong Org
will delete all health-related information you upload. Following your deletion of your account, it may
take up to 90 days to fully delete your personal information and system logs from our systems.
Additionally, we may retain information to comply with the law, prevent fraud, collect fees, resolve
disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take
other actions permitted by law. The information we retain will be handled in accordance with this
Privacy Policy.
Information connected to you that is no longer necessary and relevant to
provide our Services may be de-identified or aggregated with other non-personal data to provide
insights which are commercially valuable to Strong Org, such as statistics of the use of the Services.
For example, we may retain publicly available segments or routes and other depersonalized geolocation
information to continue to improve the Services. This information will be de-associated with your name
and other identifiers.
Privacy Policy Information
Strong Org reserves the right to modify this Privacy Policy at any time. Please review it
occasionally. If Strong Org makes changes to this Privacy Policy, the updated Privacy Policy will be
posted on the Services in a timely manner and, if we make material changes, we will provide a
prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using
the Services and delete your account by emailing us at support@strongorgfitness.com.